Ceridian Benefit Services - Revision history

Reddick: Reverted edits by Acaxiqity (Talk) to last revision by Tai

2010-11-22T15:14:52Z

Reverted edits by Acaxiqity (Talk) to last revision by Tai

Acaxiqity at 01:15, 18 November 2010

2010-11-18T01:15:45Z

Tai at 18:18, 9 March 2009

2009-03-09T18:18:33Z

Reddick at 15:05, 28 February 2009

2009-02-28T15:05:07Z

Tai: Taking down all things McNulty (Damn the Man).

2009-02-27T04:22:45Z

Taking down all things McNulty (Damn the Man).

Reddick: /* The Great Upheaval */

2009-01-06T19:16:25Z

‎The Great Upheaval

Tai at 15:23, 28 September 2007

2007-09-28T15:23:43Z

Tai at 13:35, 28 September 2007

2007-09-28T13:35:46Z

Tai at 13:32, 28 September 2007

2007-09-28T13:32:47Z

Tai at 13:32, 28 September 2007

2007-09-28T13:32:23Z

@@ Line 2: / Line 2: @@
 '''[http://www.ceridian.com/myceridian Ceridian Benefit Services]''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006.  CBS has principal offices in St. Petersburg, FL (where Kevin works) and Salt Lake City, UT.  They are an employee benefit services company that handles [http://en.wikipedia.org/wiki/Consolidated_Omnibus_Budget_Reconciliation_Act_of_1985 COBRA], [http://en.wikipedia.org/wiki/Flexible_spending_account FSA], and other benefits for literally thousands of companies, including GE and State Farm.
->==Kevin's Arrival==
+==Kevin's Arrival==
-Kevin started working for CBS on May 15, 2006.  He began as a Benefits Specialist in the Health &amp; Welfare department, administering benefits for Ceridian Corporation (the company uses its own products).  Ceridian Corp. is generally recognized as the most demanding and complex of the H&amp;W clients because:
+Kevin started working for CBS on May 15, 2006.  He began as a Benefits Specialist in the Health & Welfare department, administering benefits for Ceridian Corporation (the company uses its own products).  Ceridian Corp. is generally recognized as the most demanding and complex of the H&W clients because:
 * The use every product they offer to other customers
@@ Line 9: / Line 9: @@
 In this environment, Kevin faced many challenges, all to the increased satisfaction of the customer.  Kevin was nominated for several awards and recived merit bonuses for his work here.
 ==Becoming a Pilot==

@@ Line 2: / Line 2: @@
 '''[http://www.ceridian.com/myceridian Ceridian Benefit Services]''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006.  CBS has principal offices in St. Petersburg, FL (where Kevin works) and Salt Lake City, UT.  They are an employee benefit services company that handles [http://en.wikipedia.org/wiki/Consolidated_Omnibus_Budget_Reconciliation_Act_of_1985 COBRA], [http://en.wikipedia.org/wiki/Flexible_spending_account FSA], and other benefits for literally thousands of companies, including GE and State Farm.
-==Kevin's Arrival==
+>==Kevin's Arrival==
-Kevin started working for CBS on May 15, 2006.  He began as a Benefits Specialist in the Health & Welfare department, administering benefits for Ceridian Corporation (the company uses its own products).  Ceridian Corp. is generally recognized as the most demanding and complex of the H&W clients because:
+Kevin started working for CBS on May 15, 2006.  He began as a Benefits Specialist in the Health &amp; Welfare department, administering benefits for Ceridian Corporation (the company uses its own products).  Ceridian Corp. is generally recognized as the most demanding and complex of the H&amp;W clients because:
 * The use every product they offer to other customers
@@ Line 9: / Line 9: @@
 In this environment, Kevin faced many challenges, all to the increased satisfaction of the customer.  Kevin was nominated for several awards and recived merit bonuses for his work here.
 ==Becoming a Pilot==

@@ Line 1: / Line 1: @@
 [[Image:CBS_Logo.jpg||200px|right|]]
-'''[http://www.ceridian.com/myceridian Ceridian Benefit Services]''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006.  CBS has principal offices in St. Petersburg, FL (where Kevin works), Salt Lake City, UT, and Birmingham, MI.  They are an employee benefit services company that handles [http://en.wikipedia.org/wiki/Consolidated_Omnibus_Budget_Reconciliation_Act_of_1985 COBRA], [http://en.wikipedia.org/wiki/Flexible_spending_account FSA], and other benefits for literally thousands of companies, including GE and Microsoft.
+'''[http://www.ceridian.com/myceridian Ceridian Benefit Services]''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006.  CBS has principal offices in St. Petersburg, FL (where Kevin works) and Salt Lake City, UT.  They are an employee benefit services company that handles [http://en.wikipedia.org/wiki/Consolidated_Omnibus_Budget_Reconciliation_Act_of_1985 COBRA], [http://en.wikipedia.org/wiki/Flexible_spending_account FSA], and other benefits for literally thousands of companies, including GE and State Farm.
 ==Kevin's Arrival==
-Kevin started working for CBS on May 15, 2006.  He began as a Benefits Specialist in the Health & Welfare department, administering benefits for Ceridian Corporation (the company uses it's own products).  Ceridian Corp. is generally recognized as the most demanding and complex of the H&W clients because:
+Kevin started working for CBS on May 15, 2006.  He began as a Benefits Specialist in the Health & Welfare department, administering benefits for Ceridian Corporation (the company uses its own products).  Ceridian Corp. is generally recognized as the most demanding and complex of the H&W clients because:
 * The use every product they offer to other customers
@@ Line 19: / Line 19: @@
 Finally, on September 28, 2007, Kevin was offered a new position in the Knowledge Management department.  Part trainer, part technical writer, the new position was perfect for Kevin and he for it.  He enthusiastically accepted the position which started on October 15, 2007.  Yet another chapter in his Ceridian career began.

← Older revision	Revision as of 15:05, 28 February 2009
Line 1:	Line 1:
	+	[[Image:CBS_Logo.jpg\|\|200px\|right\|]]
	+	'''[http://www.ceridian.com/myceridian Ceridian Benefit Services]''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006. CBS has principal offices in St. Petersburg, FL (where Kevin works), Salt Lake City, UT, and Birmingham, MI. They are an employee benefit services company that handles [http://en.wikipedia.org/wiki/Consolidated_Omnibus_Budget_Reconciliation_Act_of_1985 COBRA], [http://en.wikipedia.org/wiki/Flexible_spending_account FSA], and other benefits for literally thousands of companies, including GE and Microsoft.

	+	==Kevin's Arrival==
	+	Kevin started working for CBS on May 15, 2006. He began as a Benefits Specialist in the Health & Welfare department, administering benefits for Ceridian Corporation (the company uses it's own products). Ceridian Corp. is generally recognized as the most demanding and complex of the H&W clients because:
	+
	+	* The use every product they offer to other customers
	+	* They know how everything is SUPPOSED to work, so they are relentless when something goes wrong
	+
	+	In this environment, Kevin faced many challenges, all to the increased satisfaction of the customer. Kevin was nominated for several awards and recived merit bonuses for his work here.
	+
	+	==Becoming a Pilot==
	+	When CBS decided to change the way they do business, they needed to test out their new business model on a small group of clients to see how effective it would be. CBS put together a pilot program for this new model and asked Kevin to be part of the team. On May 7, 2007 the pilot began.
	+
	+	The pilot was successful enough for CBS to decide to restructure their entire customer service model, creating dozens of new jobs and eliminating dozens of old ones.
	+
	+	==The Great Upheaval==
	+	The unpheaval of the change to the new service model meant that everyone in the affected departments would have to re-apply to CBS for one of the new positions. With over 200 people in the affected group, the process dragged on for months.
	+
	+	Finally, on September 28, 2007, Kevin was offered a new position in the Knowledge Management department. Part trainer, part technical writer, the new position was perfect for Kevin and he for it. He enthusiastically accepted the position which started on October 15, 2007. Yet another chapter in his Ceridian career began.

← Older revision		Revision as of 04:22, 27 February 2009
Line 1:		Line 1:
−	~~[[Image:CBS_Logo.jpg\|\|200px\|right\|]]~~
−	'''[http://www.ceridian.com/myceridian Ceridian Benefit Services]''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006. CBS has principal offices in St. Petersburg, FL (where Kevin works), Salt Lake City, UT, and Birmingham, MI. They are an employee benefit services company that handles [http://en.wikipedia.org/wiki/Consolidated_Omnibus_Budget_Reconciliation_Act_of_1985 COBRA], [http://en.wikipedia.org/wiki/Flexible_spending_account FSA], and other benefits for literally thousands of companies, including GE and Microsoft.

−	~~==Kevin's Arrival==~~
−	Kevin started working for CBS on May 15, 2006. He began as a Benefits Specialist in the Health & Welfare department, administering benefits for Ceridian Corporation (the company uses it's own products). Ceridian Corp. is generally recognized as the most demanding and complex of the H&W clients because:
−
−	* The use every product they offer to other customers
−	* They know how everything is SUPPOSED to work, so they are relentless when something goes wrong
−
−	~~In this environment, Kevin faced many challenges, all to the increased satisfaction of the customer. Kevin was nominated for several awards and recived merit bonuses for his work here.~~
−
−	~~==Becoming a Pilot==~~
−	When CBS decided to change the way they do business, they needed to test out their new business model on a small group of clients to see how effective it would be. CBS put together a pilot program for this new model and asked Kevin to be part of the team. On May 7, 2007 the pilot began.
−
−	~~The pilot was successful enough for CBS to decide to restructure their entire customer service model, creating dozens of new jobs and eliminating dozens of old ones.~~
−
−	~~==The Great Upheaval==~~
−	The unpheaval of the change to the new service model meant that everyone in the affected departments would have to re-apply to CBS for one of the new positions. With over 200 people in the affected group, the process dragged on for months.
−
−	Finally, on September 28, 2007, Kevin was offered a new position in the Knowledge Management department. Part trainer, part technical writer, the new position was perfect for Kevin and he for it. He enthusiastically accepted the position which started on October 15, 2007. Yet another chapter in his Ceridian career began.

← Older revision		Revision as of 19:16, 6 January 2009
Line 18:		Line 18:
	The unpheaval of the change to the new service model meant that everyone in the affected departments would have to re-apply to CBS for one of the new positions. With over 200 people in the affected group, the process dragged on for months.		The unpheaval of the change to the new service model meant that everyone in the affected departments would have to re-apply to CBS for one of the new positions. With over 200 people in the affected group, the process dragged on for months.

−	Finally, on September 28, 2007, Kevin was offered a new position in the Knowledge Management department. Part trainer, part technical writer, the new position was perfect for Kevin and he for it. He enthusiastically accepted the position which ~~starts~~ on October 15, 2007. Yet another chapter in his Ceridian career ~~is beginning~~.	+	Finally, on September 28, 2007, Kevin was offered a new position in the Knowledge Management department. Part trainer, part technical writer, the new position was perfect for Kevin and he for it. He enthusiastically accepted the position which started on October 15, 2007. Yet another chapter in his Ceridian career began.

@@ Line 16: / Line 16: @@
 ==The Great Upheaval==
-The unpheaval of the change to the new service model meant that everyone in the affected departments would have to re-apply to CBS for one of the new positions.  With over 200 peaopl in the affected group, the process dragged on for months.
+The unpheaval of the change to the new service model meant that everyone in the affected departments would have to re-apply to CBS for one of the new positions.  With over 200 people in the affected group, the process dragged on for months.
-Finally, on September 28, 2007, Kevin was offered a new position in the KNowldeg Management department.  Part trainer, part technical writer, the new position was perfect for Kevin and he for it.  He enthusiastically accepted the position which starts on October 15, 2007.  Yet another chapter in his Ceridian career is beginning.
+Finally, on September 28, 2007, Kevin was offered a new position in the Knowledge Management department.  Part trainer, part technical writer, the new position was perfect for Kevin and he for it.  He enthusiastically accepted the position which starts on October 15, 2007.  Yet another chapter in his Ceridian career is beginning.

← Older revision		Revision as of 13:32, 28 September 2007
Line 1:		Line 1:
−	[[Image:CBS_Logo.jpg\|\|~~250px~~\|right\|]]	+	[[Image:CBS_Logo.jpg\|\|200px\|right\|]]
	'''Ceridian Benefit Services''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006. CBS has principal offices in St. Petersburg, FL (where Kevin works), Salt Lake City, UT, and Birmingham, MI. They are an employee benefit services company that handles COBRA, FSA, and other benefits for literally thousands of companies, including GE and Microsoft.		'''Ceridian Benefit Services''' or '''CBS''' is a business unit of [http://www.ceridian.com Ceridian Corporation] for which Wiki contributor [[Kevin McNulty]] has worked since 2006. CBS has principal offices in St. Petersburg, FL (where Kevin works), Salt Lake City, UT, and Birmingham, MI. They are an employee benefit services company that handles COBRA, FSA, and other benefits for literally thousands of companies, including GE and Microsoft.